196 lines
7.1 KiB
Python
196 lines
7.1 KiB
Python
# Code generated by Lark OpenAPI.
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from typing import Any, Optional, Union, Dict, List, Set, IO, Callable, Type
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from lark_oapi.core.construct import init
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from .ticket_user import TicketUser
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from .comments import Comments
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from .i18n import I18n
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from .ticket_user import TicketUser
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from .ticket_user import TicketUser
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from .ticket_user import TicketUser
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from .customized_field_display_item import CustomizedFieldDisplayItem
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from .ticket_user import TicketUser
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from .ticket_tag import TicketTag
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class TicketV2(object):
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_types = {
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"ticket_id": str,
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"helpdesk_id": str,
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"guest": TicketUser,
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"comments": Comments,
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"ticket_type": int,
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"status": int,
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"score": int,
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"created_at": int,
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"updated_at": int,
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"closed_at": int,
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"dissatisfaction_reason": I18n,
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"agents": List[TicketUser],
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"channel": int,
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"solve": int,
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"closed_by": TicketUser,
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"collaborators": List[TicketUser],
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"customized_fields": List[CustomizedFieldDisplayItem],
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"agent_service_duration": float,
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"agent_first_response_duration": int,
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"bot_service_duration": int,
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"agent_resolution_time": int,
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"actual_processing_time": int,
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"agent_entry_time": int,
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"agent_first_response_time": int,
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"agent_last_response_time": int,
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"agent_owner": TicketUser,
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"tags": List[TicketTag],
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}
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def __init__(self, d=None):
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self.ticket_id: Optional[str] = None
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self.helpdesk_id: Optional[str] = None
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self.guest: Optional[TicketUser] = None
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self.comments: Optional[Comments] = None
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self.ticket_type: Optional[int] = None
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self.status: Optional[int] = None
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self.score: Optional[int] = None
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self.created_at: Optional[int] = None
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self.updated_at: Optional[int] = None
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self.closed_at: Optional[int] = None
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self.dissatisfaction_reason: Optional[I18n] = None
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self.agents: Optional[List[TicketUser]] = None
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self.channel: Optional[int] = None
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self.solve: Optional[int] = None
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self.closed_by: Optional[TicketUser] = None
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self.collaborators: Optional[List[TicketUser]] = None
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self.customized_fields: Optional[List[CustomizedFieldDisplayItem]] = None
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self.agent_service_duration: Optional[float] = None
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self.agent_first_response_duration: Optional[int] = None
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self.bot_service_duration: Optional[int] = None
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self.agent_resolution_time: Optional[int] = None
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self.actual_processing_time: Optional[int] = None
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self.agent_entry_time: Optional[int] = None
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self.agent_first_response_time: Optional[int] = None
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self.agent_last_response_time: Optional[int] = None
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self.agent_owner: Optional[TicketUser] = None
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self.tags: Optional[List[TicketTag]] = None
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init(self, d, self._types)
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@staticmethod
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def builder() -> "TicketV2Builder":
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return TicketV2Builder()
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class TicketV2Builder(object):
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def __init__(self) -> None:
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self._ticket_v2 = TicketV2()
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def ticket_id(self, ticket_id: str) -> "TicketV2Builder":
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self._ticket_v2.ticket_id = ticket_id
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return self
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def helpdesk_id(self, helpdesk_id: str) -> "TicketV2Builder":
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self._ticket_v2.helpdesk_id = helpdesk_id
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return self
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def guest(self, guest: TicketUser) -> "TicketV2Builder":
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self._ticket_v2.guest = guest
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return self
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def comments(self, comments: Comments) -> "TicketV2Builder":
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self._ticket_v2.comments = comments
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return self
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def ticket_type(self, ticket_type: int) -> "TicketV2Builder":
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self._ticket_v2.ticket_type = ticket_type
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return self
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def status(self, status: int) -> "TicketV2Builder":
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self._ticket_v2.status = status
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return self
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def score(self, score: int) -> "TicketV2Builder":
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self._ticket_v2.score = score
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return self
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def created_at(self, created_at: int) -> "TicketV2Builder":
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self._ticket_v2.created_at = created_at
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return self
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def updated_at(self, updated_at: int) -> "TicketV2Builder":
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self._ticket_v2.updated_at = updated_at
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return self
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def closed_at(self, closed_at: int) -> "TicketV2Builder":
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self._ticket_v2.closed_at = closed_at
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return self
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def dissatisfaction_reason(self, dissatisfaction_reason: I18n) -> "TicketV2Builder":
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self._ticket_v2.dissatisfaction_reason = dissatisfaction_reason
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return self
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def agents(self, agents: List[TicketUser]) -> "TicketV2Builder":
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self._ticket_v2.agents = agents
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return self
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def channel(self, channel: int) -> "TicketV2Builder":
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self._ticket_v2.channel = channel
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return self
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def solve(self, solve: int) -> "TicketV2Builder":
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self._ticket_v2.solve = solve
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return self
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def closed_by(self, closed_by: TicketUser) -> "TicketV2Builder":
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self._ticket_v2.closed_by = closed_by
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return self
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def collaborators(self, collaborators: List[TicketUser]) -> "TicketV2Builder":
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self._ticket_v2.collaborators = collaborators
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return self
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def customized_fields(self, customized_fields: List[CustomizedFieldDisplayItem]) -> "TicketV2Builder":
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self._ticket_v2.customized_fields = customized_fields
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return self
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def agent_service_duration(self, agent_service_duration: float) -> "TicketV2Builder":
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self._ticket_v2.agent_service_duration = agent_service_duration
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return self
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def agent_first_response_duration(self, agent_first_response_duration: int) -> "TicketV2Builder":
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self._ticket_v2.agent_first_response_duration = agent_first_response_duration
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return self
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def bot_service_duration(self, bot_service_duration: int) -> "TicketV2Builder":
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self._ticket_v2.bot_service_duration = bot_service_duration
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return self
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def agent_resolution_time(self, agent_resolution_time: int) -> "TicketV2Builder":
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self._ticket_v2.agent_resolution_time = agent_resolution_time
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return self
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def actual_processing_time(self, actual_processing_time: int) -> "TicketV2Builder":
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self._ticket_v2.actual_processing_time = actual_processing_time
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return self
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def agent_entry_time(self, agent_entry_time: int) -> "TicketV2Builder":
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self._ticket_v2.agent_entry_time = agent_entry_time
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return self
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def agent_first_response_time(self, agent_first_response_time: int) -> "TicketV2Builder":
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self._ticket_v2.agent_first_response_time = agent_first_response_time
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return self
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def agent_last_response_time(self, agent_last_response_time: int) -> "TicketV2Builder":
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self._ticket_v2.agent_last_response_time = agent_last_response_time
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return self
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def agent_owner(self, agent_owner: TicketUser) -> "TicketV2Builder":
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self._ticket_v2.agent_owner = agent_owner
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return self
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def tags(self, tags: List[TicketTag]) -> "TicketV2Builder":
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self._ticket_v2.tags = tags
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return self
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def build(self) -> "TicketV2":
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return self._ticket_v2
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