sdk/oapiSdk/lark_oapi/api/helpdesk/v1/resource/ticket.py

310 lines
12 KiB
Python

# Code generated by Lark OpenAPI.
import io
from typing import Any, Optional, Union, Dict, List, Set, IO, Callable, Type
from lark_oapi.core.const import UTF_8, CONTENT_TYPE, APPLICATION_JSON
from lark_oapi.core import JSON
from lark_oapi.core.token import verify
from lark_oapi.core.http import Transport
from lark_oapi.core.model import Config, RequestOption, RawResponse
from lark_oapi.core.utils import Files
from requests_toolbelt import MultipartEncoder
from ..model.answer_user_query_ticket_request import AnswerUserQueryTicketRequest
from ..model.answer_user_query_ticket_response import AnswerUserQueryTicketResponse
from ..model.customized_fields_ticket_request import CustomizedFieldsTicketRequest
from ..model.customized_fields_ticket_response import CustomizedFieldsTicketResponse
from ..model.get_ticket_request import GetTicketRequest
from ..model.get_ticket_response import GetTicketResponse
from ..model.list_ticket_request import ListTicketRequest
from ..model.list_ticket_response import ListTicketResponse
from ..model.start_service_ticket_request import StartServiceTicketRequest
from ..model.start_service_ticket_response import StartServiceTicketResponse
from ..model.ticket_image_ticket_request import TicketImageTicketRequest
from ..model.ticket_image_ticket_response import TicketImageTicketResponse
from ..model.update_ticket_request import UpdateTicketRequest
from ..model.update_ticket_response import UpdateTicketResponse
class Ticket(object):
def __init__(self, config: Config) -> None:
self.config: Config = config
def answer_user_query(self, request: AnswerUserQueryTicketRequest,
option: Optional[RequestOption] = None) -> AnswerUserQueryTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 反序列化
response: AnswerUserQueryTicketResponse = JSON.unmarshal(str(resp.content, UTF_8),
AnswerUserQueryTicketResponse)
response.raw = resp
return response
async def aanswer_user_query(self, request: AnswerUserQueryTicketRequest,
option: Optional[RequestOption] = None) -> AnswerUserQueryTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 反序列化
response: AnswerUserQueryTicketResponse = JSON.unmarshal(str(resp.content, UTF_8),
AnswerUserQueryTicketResponse)
response.raw = resp
return response
def customized_fields(self, request: CustomizedFieldsTicketRequest,
option: Optional[RequestOption] = None) -> CustomizedFieldsTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 反序列化
response: CustomizedFieldsTicketResponse = JSON.unmarshal(str(resp.content, UTF_8),
CustomizedFieldsTicketResponse)
response.raw = resp
return response
async def acustomized_fields(self, request: CustomizedFieldsTicketRequest,
option: Optional[RequestOption] = None) -> CustomizedFieldsTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 反序列化
response: CustomizedFieldsTicketResponse = JSON.unmarshal(str(resp.content, UTF_8),
CustomizedFieldsTicketResponse)
response.raw = resp
return response
def get(self, request: GetTicketRequest, option: Optional[RequestOption] = None) -> GetTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 反序列化
response: GetTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), GetTicketResponse)
response.raw = resp
return response
async def aget(self, request: GetTicketRequest, option: Optional[RequestOption] = None) -> GetTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 反序列化
response: GetTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), GetTicketResponse)
response.raw = resp
return response
def list(self, request: ListTicketRequest, option: Optional[RequestOption] = None) -> ListTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 反序列化
response: ListTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), ListTicketResponse)
response.raw = resp
return response
async def alist(self, request: ListTicketRequest, option: Optional[RequestOption] = None) -> ListTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 反序列化
response: ListTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), ListTicketResponse)
response.raw = resp
return response
def start_service(self, request: StartServiceTicketRequest,
option: Optional[RequestOption] = None) -> StartServiceTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 反序列化
response: StartServiceTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), StartServiceTicketResponse)
response.raw = resp
return response
async def astart_service(self, request: StartServiceTicketRequest,
option: Optional[RequestOption] = None) -> StartServiceTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 反序列化
response: StartServiceTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), StartServiceTicketResponse)
response.raw = resp
return response
def ticket_image(self, request: TicketImageTicketRequest,
option: Optional[RequestOption] = None) -> TicketImageTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 处理二进制流
content_type = resp.headers.get(CONTENT_TYPE)
response: TicketImageTicketResponse = TicketImageTicketResponse()
if 200 <= resp.status_code < 300:
response.code = 0
response.file = io.BytesIO(resp.content)
response.file_name = Files.parse_file_name(resp.headers)
elif content_type is not None and content_type.startswith(APPLICATION_JSON):
response = JSON.unmarshal(str(resp.content, UTF_8), TicketImageTicketResponse)
response.raw = resp
return response
async def aticket_image(self, request: TicketImageTicketRequest,
option: Optional[RequestOption] = None) -> TicketImageTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 处理二进制流
content_type = resp.headers.get(CONTENT_TYPE)
response: TicketImageTicketResponse = TicketImageTicketResponse()
if 200 <= resp.status_code < 300:
response.code = 0
response.file = io.BytesIO(resp.content)
response.file_name = Files.parse_file_name(resp.headers)
elif content_type is not None and content_type.startswith(APPLICATION_JSON):
response = JSON.unmarshal(str(resp.content, UTF_8), TicketImageTicketResponse)
response.raw = resp
return response
def update(self, request: UpdateTicketRequest, option: Optional[RequestOption] = None) -> UpdateTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 添加 content-type
if request.body is not None:
option.headers[CONTENT_TYPE] = f"{APPLICATION_JSON}; charset=utf-8"
# 发起请求
resp: RawResponse = Transport.execute(self.config, request, option)
# 反序列化
response: UpdateTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), UpdateTicketResponse)
response.raw = resp
return response
async def aupdate(self, request: UpdateTicketRequest,
option: Optional[RequestOption] = None) -> UpdateTicketResponse:
if option is None:
option = RequestOption()
# 鉴权、获取 token
verify(self.config, request, option)
# 发起请求
resp: RawResponse = await Transport.aexecute(self.config, request, option)
# 反序列化
response: UpdateTicketResponse = JSON.unmarshal(str(resp.content, UTF_8), UpdateTicketResponse)
response.raw = resp
return response